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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19022
Experience:  Highly accurate diagnostician with over 30 years experience!
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Maytag refrigerator, model msd2356ae side by side. freezer

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Maytag refrigerator, model msd2356ae side by side.
freezer door does not shut now and appears the door is jammed all of a sudden. checked all possible shelves touching and they are all clear. I can't believe the top & bottom hinges are possibly sprung because prior to opening freezer door it shut and sealed ok.
refrigerator door side shuts and seals ok.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! If you remove the ice bucket, does the door shut well?
Customer: replied 3 years ago.


I removed the ice bucket and the door still does not shut.


I can lift up on the hinge side and the door will close, but when I release by hand the door will pop open again.


 


Woody

Thanks, Woody! On the bottom of the freezer door, on top of the hinge, is a plastic piece that is designed to close the door. It is number 12 in the parts breakdown and pictured below. Is it in good shape or maybe broken or missing?



The number 10 pin also needs to be inspected. Is it worn, too?

Hinge Pin 61003174 Main Product View
If those parts are worn, which I suspect they are, they will allow the door to drop and impede a smooth closure. Both parts are available at the link below.

Hinge Pin Assembly $4.10 <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL


Door Closer $3.95 <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL



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