Hello, Thank you for using this service, I will be helping you with your problem today
do you have a model number ?
I just looked, and it is not a Maytag neptune. It is a Kenmore Elite with Calypso wash. The only model number I could find was this:
Yes, it is completely dead. Nothing is lit.
The socket has power. I checked it with my toaster oven. I don't have a volt meter.
Okay, thanks! XXXXX can get a volt meter from a friend, I will check it out.