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Hello, thanks for letting us answer your questions. We appreciate your business!Can you supply me the model number off the label by the door opening, please?
model # XXXXX
Thanks, XXXXX XXXXX you tell a few things?What happens when you press the start button?Any sound at all or is it dead?Is this gas or electric?
it is electric, no noises, the timer starts and the indicator runs through the phases. When the time is up it ends.
If you reach inside and try to turn the drum, does it turn easily or can you feel a resistance?
it turns fairly easily with a little resistance. It does not freewheel
There is a switch on the belt that would turn off the power to the motor and dryer. You will need to take the front off the dryer in order to gain access to the switch. The other thing you can check is the power relay on the board. It is possible that that it has failed, and is not switching but allowing the timer to run.
Are you mechanically inclined and want to do this yourself?
where is the power relay board located and to take the front off it appears that it will need to be done by taking it apart from the rear. I am mechanically inclined but not so sure I want to tear it apart and listen to my wife saying it'll never work again
Lets do this,I can set up a link to let you download the technical service manual. If you are handy, this will tell you all you need to know to fix it. All I ask is that you rate my help as positive for JA .
That would be great and I will do that
OK I will set it up as soon as you rate my help
i have selected excellent but can't submit it yet as it will close the session
try again, you will not loose your place
I had the lock on
copy and paste link into your browser
hit the download button to retrieve the file
you will need a PDF viewer to see it
if you dont have one just google for it, there are many to choose from