Hello, Thank you for using this service, I will be helping you with your problem today
Can you get us the model number so we can better assist you ?
here is the model number MAV408DAWW
OK THANK YOU. I HAVE A LOCAL STORE TO GET THE KIT. I'LL REPLY BACK AFTER I REPLACE IT.
I've replaced the kit and the tub still will not spin. Could it be something in the braking or the transmission itself?
Belt is good. Everything runs when it is turned on, belts and pulleys are working. The shaft is spinning. Even by hand the tub does not spin.
What do you think? Thanks for the assistance.
Is there any way to tell if the transmission has failed other than the drum isn't spinning?
If we turn the pulley counter clockwise should both the agitator and the drum both turn at the same time?
yes it will. I believe its counter clockwise. "been a while since Ive done one. the pulley will pull the center shaft down if your going the right way.
OK, no matter which way we turn the pulley, the center shaft is not pulling down.
Does that mean that the break is locked/engaged and that is why
the drum is not turning?