How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

on our maytag legacy top load washer we are having a problem

This answer was rated:

on our maytag legacy top load washer we are having a problem with the drum spinning very slowly on the rinse and spin cycle. The water drains out but it is not spinning fast enough to dry the clothes.

Hello, Thank you for using this service, I will be helping you with your problem today

Can you get us the model number so we can better assist you ?

Customer: replied 3 years ago.

here is the model number MAV408DAWW

Okay perfect, What you need is the Washer Transmission pulley , thrust washer, and bearing repair kit. If the washer does not spin the bearing may be worn and it will cause a slow or no spin, Drive Pulley 12002213 Main Product View this look difficult but its really not and comes with instructions. heres a link to order the kit. its around $45.00 , this will take care of your issue. thanks and best wishes, Bryan
Customer: replied 3 years ago.


Okay no problem. that should take care of it as long as your belt is good . make sure your belt isn't glazed over and slipping. just because its not broke doesn't mean its not slipping. make sure you take it off and check it.
Customer: replied 3 years ago.

I've replaced the kit and the tub still will not spin. Could it be something in the braking or the transmission itself?


did you check the belt to make sure its not glazed and slipping ? tip the machine back again and turn the pulley by hand. does the tub spin by hand ?
Customer: replied 3 years ago.

Belt is good. Everything runs when it is turned on, belts and pulleys are working. The shaft is spinning. Even by hand the tub does not spin.


What do you think? Thanks for the assistance.

are you trying to spin the tub from the inside or from underneath ? you cant spin the outer drum form the inside, the pulley you just put on will ride up the helix and unlock the brake when you turn it from underneath thats the only way the brake unlocks.
Customer: replied 3 years ago.

Is there any way to tell if the transmission has failed other than the drum isn't spinning?

well if you turn that from underneath counter clockwise and the drum won spin its definitely the transmission. the problem is these transmissions the brake it spring load and needs special tools to remove. The transmission isn't cheap either. $280.00.
Customer: replied 3 years ago.

If we turn the pulley counter clockwise should both the agitator and the drum both turn at the same time?

yes it will. I believe its counter clockwise. "been a while since Ive done one. the pulley will pull the center shaft down if your going the right way.

Customer: replied 3 years ago.

OK, no matter which way we turn the pulley, the center shaft is not pulling down.


Does that mean that the break is locked/engaged and that is why

the drum is not turning?

yes it does. that shaft should pull down to unlock the brake. It sounds like you brake has broken. thats not good news , you would need a tech with the tools to replace that. its dangerous and spring loaded. they can fly apart and kill you or hurt you seriously. Please don't attempt that yourself.
Bryan and other Appliance Specialists are ready to help you

Related Appliance Questions