How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11972
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Jenn Air oven model #SVE47600B and when we turn the

Resolved Question:

I have a Jenn Air oven model #SVE47600B and when we turn the oven on it makes a whining noise but not heat. Just changed the display board because the display board had gone dim and could no longer be seen.
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

Good morning A whinny noise can only be caused by the cooling fan up in the control area. <a href=Blower Motor 74004947 Main Product View" width="417" height="327"/> the only other thing in this that could whine is the convection fan but that would only make noise when you were convection cooking. heres a link to order the cooling motor. http://www.repairclinic.com/PartDetail/Blower-Motor/74004947/778483?modelNumber=SVE47600B?RCAID=1000065 thanks and best wishes, Bryan

Customer: replied 1 year ago.


Hi, but that would not stop the unit from heating right?


 

Customer: replied 1 year ago.


My main problem is that it is not heating at all

Expert:  Bryan replied 1 year ago.
okay check your high limit thermostat. High Limit Thermostat 74009837        Main Product Viewif the fans running slow these can blow. its on the back of the oven number 23 on this diagram. check it for continuity.
Customer: replied 1 year ago.

I took the panel off the back but I can't find anything that looks like the picture. Would you have a picture of the back so I can locate it.

Expert:  Bryan replied 1 year ago.
sorry I don't. This may be on the roof of the oven its hard to tell on that diagram. they put them in different places.
Customer: replied 1 year ago.

Was able to get the top off. Found the device. I put the two cables together to bypass the device and still nothing. :(

Expert:  Bryan replied 1 year ago.
Are you sure your getting 220 volts to the oven ? have you checked that ?
Customer: replied 1 year ago.


Yes I checked that just now and it is 220

Expert:  Bryan replied 1 year ago.
okay thats not good news then. if you cant find any bad wiring and the thermostat is good the only thing left is the power relay board. Relay Board 12001691        Main Product View it will need to be ordered and replaced. heres a link to order it. http://www.repairclinic.com/PartDetail/Relay-Board/12001691/400658?modelNumber=SVE47600B?RCAID=1000065 I would replace that and it will probably take care of the whining noise also. I cant see both that and the fan going at the same time.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11972
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 6 other Appliance Specialists are ready to help you
Expert:  Bryan replied 1 year ago.
Hello, This is a courtesy follow up,Is there anything else your expert can assist you with ? Did He or She help to resolve your issue?If you still need help just reply and they will continue to assist you. All of us at Just Answer hope your experience was a positive one ! Just Answer prides itself on doing it's very best to help our customer's resolve their problems. If your expert has helped you and your satisfied please don't forget that the expert is working for you and only gets paid if you rate them 3 or above on our rating scale. Rating the expert does not close the question and they are always available for follow ups at no additional charge ! If you feel your expert has done all he or she could to resolve your problem then please remember to rate them, They don't receive credit for helping you until you rate them 3 or above. This is as important to them as it is to you , Showing good faith by rating them also makes other experts want to help you in the future no matter what the category. Thank you and we hope you will continue to let us help you in the future. It has been our pleasure.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.