Hello, Thank you for using this service, I will be helping you with your problem today
SD error is a suds error. do you have the full model number so I can look up your washer ?
Okay perfect, the first thing you need to do is check the drain pump. does the machine still have water in it ?
I have checked the drain pump their is not any water that i can see
is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady
on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the
cycle ends and
Sd flashes in the display. This may signify:
Excessive detergent usage.
Basket cannot engage during drain step.
Mechanical friction on drive mechanism, not allowing basket to engage.
sounds like there suds under the drum causing drag on the inner tub.
how can this problem be corrected
if this dose not work how can i reach you again. i have pulled the wash plate there is not any thing there. i do not trust you answer after the last tech said it was control board
where is the drive motor sensor located
thank you for your time i still want to know how to get in toch with you if this dose not work
I have replaced basket assembly and rps sensor still sd code
i guess you are not going to respomd
hello Pro Tech were areyou
yes i have done that air passes easily
ihave done that air passes easly
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Control <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL
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i have replaced control
okay thank you very much
Kelly i have replaced the control board for the second time still same problem. wednesday oc/ t2/2013
no suds at all the machine runs thru cycle til 3 min.left and runs for maybe another 5 minutes gives sd code and runs for a little longer then clears it starts to refill and stops flashing 3 minutes with water in tub
sir it pumps out water with 3 minutes left on timer tub clear of water then
it gives sd cod code no water in tub the washer runs more and cleaeing code and starts to refill and stops flashing 3minutes with a small amout of water in tub flashing 3 minutes
yes water floe remains strong and steady iran the machine thru cycle again this time it went to3 minutes give sd code and did not clear not water in tub
okay i will do that and get back to you shortly
okay sir i removed drain pump all hose and connections are clear of any impedense also i can see nothing in bottom of outer tub
it is not wobbly maybe a little restriction when you turn it because you are truing it
but it moves easy also it continues to run with three minutes left on timer and sd code no water in tub
no there is nothing i can blow thru it easy
Sir i thank you are guessing this is a new pump when washer first started doing this i replaced pump control board washer basket assembly rps sensor and now at your suggestion i have replaced control board for second time i think you should admit that you are stumped
the water is pumping out thank you for your help if i get machine going i will let you know what the problem was so you have it for future reference please refer my to other techs