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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15729
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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Maytag mdb7759aww wont clean, leaves film. suspect it is not

Resolved Question:

Maytag mdb7759aww won't clean, leaves film. suspect it is not draining properly between cycles. (Had this problem with another dishwasher in the past). I'm not sure how to get to the screen or filter. I don't want to break any of the plastic parts. Any suggestions would be appreciated. An exploded view might be helpful but I can't seem to find one online. Thanks, EE
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.
Hi, my name is Chas, I am hoping that I will be able to help you with your proble

Hello from our service,

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If you can give 10 minutes I think I have a video on it, if not an exploded view?

 

m today..
Expert:  Chas replied 1 year ago.
Here is a video showing how to replace the food chopper assembly, this will get you to area that you want to clean, let me know if it works for you?

Click here for video




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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15729
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Chas and 7 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Chas, doesn't seem to be anything blocking the food chopper or filter. Any other suggestions as to what might be causing this problem? Also, there is not a foreign object protector on my machine. The screw hole is there but the actual cover is not. Do you think this is something that was missed at assembly or is it not necessary on this model?

Expert:  Chas replied 1 year ago.
Are you saying that item 8 is missing

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Customer: replied 1 year ago.

No, The piece that I am talking about is on the video but it does not appear on this view so it must not be used on my model. Any other ideas as to why my dishwasher is not cleaning

Expert:  Chas replied 1 year ago.
It could be the water level is not deep enough, when the unit fills with water, how close is it to the heating element?

Customer: replied 1 year ago.

fills to the element

Expert:  Chas replied 1 year ago.
That is correct then, how about the spray arms, any holes clogged in them?

Customer: replied 1 year ago.

no


 

Expert:  Chas replied 1 year ago.
The drain loop going to the sink drain, is it located high above the drain port?
Customer: replied 1 year ago.

drains into the garbage disposal. seems to drain fine. I never see any standing water. we have had the dishwasher for over 2.5 years and have never had a problem until now.

Expert:  Chas replied 1 year ago.
When you run water into your sink, does it ever back up at all?
Customer: replied 1 year ago.

no

Expert:  Chas replied 1 year ago.
Which dishwashing detergent are you using?
Customer: replied 1 year ago.

Tops store brand. Never had a problem with it.

Expert:  Chas replied 1 year ago.
In the last year they had to remove all phosphates from the detergent, also if you are using a powder brand and the box is not sealed tightly, it goes bad in about 45 days and stops working properly. I have always recommended Cascade Complete powder.
Customer: replied 1 year ago.

will try it. why powder as opposed to liquid?

Expert:  Chas replied 1 year ago.
Liquid seems to leave a layer in the bottom of the dishwasher if the dispenser leaks at all around the seal/

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