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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16413
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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we just had a brand new roper dryer i hooked up the 3 wires

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we just had a brand new roper dryer i hooked up the 3 wires the correct way push the start button the motor hummed so i tryed to turn it by hand the idler pully fell off. so we called lowes and they brought a new one the very next day hooked it up the same thing the motor hums for a few second like 30-40 then a click noise and it wont start back up for a minute or so. since both dryers started the same way i replaced the 30amp dubble pull but still the same thing. so i then turned it by hand the dryer starts but keeps wanting to shut off any suggestions? model number is XXXXX

Hello from our service,

My name is Chas, I am so happy to help you today.
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How many AMPs is the unit pulling when you try to start it?



Customer: replied 3 years ago.

that i am not sure as i currently do not have a multi meter handy Smile

When you say you wired it correctly, are you sure that the outlet it plugs into is correctly wired?

Customer: replied 3 years ago.

it is a direct wire no outlet

I wish you had a meter to check the voltages from the middle terminal to the outer terminals, I have a feeling you have a bad ground on the unit.. Reason being that ROPER has been using the same motors on their dryers for years, and for 2 in a row to have the same problem is really unlikely. You should 120 volts from the outside terminal to the middle terminal 120 volts and 240 volts on the outside ones... I know you replaced the breaker however it could be the ground wire causing this problem...

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Chas and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

you talking a bad ground in the unit itself or a bad ground in the breaker box cause i checked the ground in the breaker and its good

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The middle wire coming from the dryer to the breaker box could be bad not allowing the 120 volts to come through properly making it only hum when you try to start it...

Customer: replied 3 years ago.

so would drying to replace the wire be a good option ?

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Yes it would, however it would be cheaper to buy a multi meter and check for voltage drop first.

Customer: replied 3 years ago.

okay Chas thank you i will probably get both as the old dryer needed a hand push on the drum to start. as it was 20 years old or so i figured it was the motor but it did it for a few years. so the wire is probably bad but i need a new multi meter anyway thanks for your time

Have a great day

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