Hello, Thank you for using this service, I will be helping you with your problem today
Good evening, Is the fan in the freezer running ? can you feel any cold air flowing from the freezer to the refrigerator section? are the gaskets you replaced seating correctly? nice and tight ?
Gaskets simply fit into the groove and I have repressed them to make sure they are seated. I can feel no cool ar flowing from the freezer to frig. (ummm... in what area would I be feeling this?)
Fan in freezer is running
okay can you feel air comming into the refrigerator section from the freezer ?
Where am suppose to be feeling it? Where does it blow up from?
on the back on the inside. No. No airflow
open the door, put my finger on the light switch to turn the light off. Nothing. waiting a minute. nothing
located the light switch, put my finger on in for a minute. Took it off...nothing no airflow
Is something blocking it?
hold one. I taped the switch....so I could time it.
It's Hawaii...there is humidity everywhere....however, the only frost in the freezer is near the gasket. The back looks clear
okay well i don't know why the damper would fail just from changing the gaskets but thats whats going on. this is assembly 251 on the diagram. it will need to be replaced. below is a link to the part. its called the air tower. http://www.searspartsdirect.com/partsdirect/part-number/GE-Parts/Refrigerator-Parts/WR17X12456/0046/363/Model-PGCS1PJZASS/0432/0161000?keySuffixId=NA& ;pathTaken=partSearch&pathRender=modelComponent&documentCompId=G1103287&diagramPageId=00005&productTypeId=0161000&searchModelNumber=PGCS1PJZASS&subCompDesc=Fresh%20food%20section&brandDesc=GE&modelDesc=BOTTOM MOUNT REFRIGERATOR&blt=11&shdMod=PGCS1PJZASS&keyId=251
copy and paste that link to your browser.
Well that doesn't make my day. Thanks for helping. Guess I just throw out the food. Better luck another day.
Something is missing on the link you gave me.
try this link...... damper/air tower
Where is the damper/air tower located? I took the damper cover off, there is nothing there that looks like the example
do you see this part ? its part number 216
part 216. ok, where am I suppose to be looking? In the freezer, in the frig? under the meat tray? Outside of the frig?