Hello, Thank you for using this service, I will be helping you with your problem today do you have a volt meter ?
Yes. Give me a second to get it. I've never used one before.
i'm going to have to go get a volt meter. I can't find any that we have.
I have a volt meter now. Thank you for waiting.
I have a volt meter now.
ok. I admit to not knowing. Am I checking ac or dc?
Thank you. Still working to get the top off.
oh wait wrong model
Ok great. Thank you. Working on removing panel number 2.
We get 115 volts.
Is this burned?
Let me know if the picture doesn't show up. (Comes up really large when I attach it)