Hello, Thank you for using this service, I will be helping you with your problem today
Do you have a volt meter ? (multimeter)
Yes we have a volt meter. I'm at work at the moment and won't be able to work on the oven until late tonight or tomorrow. thanks for your help!
Helpful video. So the range has two bake elements, that seem to be separately circuited. Visual inspection shows them to look fine. No breaks or defects. There is a Philips screw holding each side of the elements to the back of the range. I back off the screws to remove the larger of the two elements to do the continuity test. When I tried to pull out the element, there was a large bang and spark. I've turned off the breaker. I think to remove the elements I need to pull out the range, remove the back panel and get at it from the rear. But I suspect that if the relay wasn't toast before now, it probably is now.
Yeah, my bad. I'll have time tonight to try this again. It's a built in stove/range and heavy as hell, so a real b*&tch to pull out. I'll connect with you again hopefully tonight.
Thanks for your help so far.
I've removed both bake elements. They both pass the continuity test. However, the connector are burnt out on the larger element. That is, where the wires from the stove connect to the element is a connector. And they're toast. See below:
I tested for current through the element wires, hoping to see 240V on the ACV setting. No current. No power either to the heating light on the oven dial. Even the broil element isn't working now. Does this mean that a relay block is dead? Is there anything more I can do or test?
This seems like it's beyond my ability to deal with. The trouble is that I leave in an extremely remote part of northern Canada, on a little island. There are no appliance repair technicians within 500 miles. So if there's nothing more you can advise, I'm going to have to replace the stove. A big deal since it's a $5000 range.
no problem about the delay. what would you like me to do now?
Busy this weekend. I'll try to pull out the range tomorrow night and do this. Let you know how it goes.
I've pull out the range, removed the back panel. There is no cutout switch like the one you pictured. It is supposed to be mounted above the convection fan, but there's nothing there... not sure what to do.
I found the switch. It is mounted under the oven, not on the back. The red button does not stay pushed in. Just pops back out. Suspect something's toast in it. Now what?
Hi, back to working on this.
I would appreciate your continued assistance. I've done what you've suggested - I've connected the element wires with a marrette. The thermal cutout does not stay reset. I assume this means it needs replacing?
If I can get this all working, I'll pay you a $40 tip, so please stick with me!
The broil element doesn't work either. I don't know if this helps: there's a little light next to the oven control knob that indicates the oven is in use. It doesn't work either. But, the convection fan still works.
This may be unconventional, but can I call you?
I really don't know what else to tell you,it could be the oven hot relay that's bad,
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I live in a very remote area. I would have to fly someone here. Mucho dinero.
How about I replace the element, the temperature cutout switch and the relay that you think may be damaged? I don't mind trying to replace parts that may not have required it. Can I order this all through Repair Clinic? And what part numbers?
So I've ordered everything that may be defective and it will likely arrive in 3-4 weeks. Can I connect with you once I've received it, installed it and need troubleshooting thereafter?