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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11968
Experience:  15 yrs. experience as a certified appliance technician.
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microwave over oven, 1 unit built in. Flashes F2and beeps

Customer Question

microwave over oven, 1 unit built in. Flashes F2and beeps in the middle of the night. They have to turn off breaker to make it shut up.
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

the F2 error is a Shorted thermal sensor, Can you resend the model number with a space between each number ? it didn't come through. thanks , Bryan

Expert:  Bryan replied 1 year ago.
This could also be a Shorted keypad thats why I need the model number to makes sure.
Customer: replied 1 year ago.


9 1 1 4 1 4 8 9 9 9 1

Expert:  Bryan replied 1 year ago.

I'm glad we checked that, The issue is the touch pad (keypad) you have a shorted key. try this before ordering a key pad. take a hair dryer and put it on low heat. go back and forth across the key and massage the keys with you fingers. This will sometimes free the stuck key and this will work again. if that doesn't work unfortunately the key pad will need to be replaced. Its around $221.00 so hopefully the heat works. heres a link to order the key pad if needed. http://www.searspartsdirect .com/partsdirect/part-number/Kenmore-Parts/Wall-oven-Parts/WB36X10097/0022/364/Model-91141489991/0582/0125400?keySuffixId=NA&pathTaken=partSearch&pathRender=modelComponent&documentCompId=P0405097&diagramPageId=00005&productTypeId=x&searchModelNumber=91141489991&subCompDesc=Microwave%20control%20panel&brandDesc=KENMORE&modelDesc=BUILT-IN OVEN W/MICROWAVE&blt=11&shdMod=91141489991&keyId=1

the part number is XXXXX in case you want to look for a better price, thanks and best wishes, Bryan

Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11968
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Good morning,
This is a black oven,does wb36x10097 have black twin brother?
Expert:  Bryan replied 1 year ago.
is it this one ?

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Customer: replied 1 year ago.
Yes Sir,thank you
Expert:  Bryan replied 1 year ago.
no problem accept they are saying no longer available, heres the part number though if you want to look for one. WB36X10095 best wishes, Bryan

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