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repairman4734
repairman4734, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1430
Experience:  38 years in self-employed major appliance & refrigeration service. Have 2 licenses to do refrig.
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I have a new refrigerator, a Kitchen Aid KFCS22EVMS8. The

Customer Question

I have a new refrigerator, a Kitchen Aid KFCS22EVMS8. The icemaker made three batches of ice the first week. After the last batch sat there for about a week, we discarded it. However, the ice maker has, for 10 days now, stopped making ice. Is there anything short of a service call to be done?
Submitted: 1 year ago.
Category: Appliance
Expert:  repairman4734 replied 1 year ago.
Hi, my name is Farrell & I will be helping you with your problem today. Thanks for your question, it is appreciated. OK, if your frig. is 1 year old or less, you have a parts and labor warranty on that unit for the 1 year period. As for checking anything prior to calling for service, make sure wire loop on icemaker is in the down position. If for some reason, the water was turned off, make sure its on. Other than that, your owners manual in the front should give you a phone number to call, which can get you hooked up with local service, or you can contact the store for servicing assistance. Again, your one year parts and service warranty is a good deal, that I recommend you take advantage of to get your icemaker back in service again. Hope this helps, and thanks. Smile
Customer: replied 1 year ago.

Yes, the wire loop is down. And it is under warranty -- and a service tech will be out tomorrow. I was just wondering if there was something I was missing. I appreciate your help.

Expert:  repairman4734 replied 1 year ago.
Hi David, as I stated earlier, other than being trouble with icemaker, don't know what it could be without you and I getting into the problem, which would void the warranty. Have a good afternoon, and thanks.
repairman4734, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1430
Experience: 38 years in self-employed major appliance & refrigeration service. Have 2 licenses to do refrig.
repairman4734 and 4 other Appliance Specialists are ready to help you
Expert:  repairman4734 replied 1 year ago.
Hi David, thanks again for letting me help you, it is appreciated.

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38 years in self-employed major appliance & refrigeration service. Have 2 licenses to do refrig.