Hello, Thank you for using this service, I will be helping you with your problem today
can you open the door and look for the tag on the lip around the door opening for the full model number ?
okay. please hold on while I look
the model # XXXXX XXXXX I am sorry, but this is the first time I have used this service. I think I asked my question to another tech also, but I wish to work with you now. I have not worked with anyone else on this problem. I just asked the question twice