Appliance Repair Questions? Ask a Technician for Answers ASAP
I've had 3 different service companies. Two have told me it was the control board. Yes, they replaced the fan next to the compressor
kscs25INss00 is corrected# I will try to do this now and will get back to you in a minute
I removed - slipped out- a 1' by 2 foot panel in the upper part of the freezer and did not see coils. Do I have to remove a part that requires a screw driver?
There are many parts in the diagram. Do you mean the flat panel on the back of lower part of the freezer?
It is going to take me a little while to remove it, but I did see some coils with frost- some parts with excess frost-bumps- through the open grate in the bottom of the refrigerator. Is this helpful or do I have to remove the part? Do I need to unplug the refrigerator
I going to have to ask a service person to do it. What frost pattern are you looking for which will determine if it is a problem?
If this is not the problem, then do you have any other suggestions? Should the freezer temperature fluctuate throughout the day and if so, by how much? This is when the freezer has not been opened for hours. After you answer this I will rate you. If the service person does not find a freon problem, can I recontact you?
Thank you. before I rate you can you please answer the question about how much fluctuation freezer should get during the day or should it remain at 0 or close to 0 all the time. The company tells me that it goes through a defrost cycle
It does go through a defrost cycle every 8 hours but that should really change the temp in the freezer that much because the defroster is behind the panel but sometimes the temp can rise a bit in the freezer but should recover is a very short time. it could be your seeing the temp change right after a defrost cycle.
Thank you. I will rate you now.