Hello, my name is XXXXX XXXXX iam happy to help you with your question today..are the hooks on the door still spring loaded? if you open the door and lift up on the 2 plastic hooks there should be some resistance and spring back
the two hooks can be pushed up and they fall back down via gravity
they should be spring loaded ,if you push them up there is no resistance?
push up very easily?
if there is no resistance and are easily pushed up then you would need to latch hook assembly , possibly the spring but the spring is pretty durable , but the latch hook has a tab on it made of plastic that is the weak part of the system ..the parts are cheap to fix that but the inner door yoke would need to come off and the wrapper of the microwave ,to access the door liner to do the repair
RepairClinic Item # XXXXX
Microwave door latch
Manufacturer Number 86785
Manufacturer Number 86786
Out of Stock
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the window your answers appear in is about 1/4" tall - i cannot see what you are saying i should o
i dont know what that is , some sort of glitch ? i can see your posts perfectly
i can't see anyway to disassemble the door - there are no screws or snaps that i can locate
maybe we switch to Q&A ?
the inner plastic piece snaps out
this snaps out ,use a small screwdriver
i will try
dont pull to hard or it can crack but try prying it in a few different spots
i got it out, but broke one of the slot posts - there are 11 good ones left
the spring looks fine, but i can't see what part of the door it would hook to. the place the spring connects to the hook slider is fine.
you still there?
yes . that hook is ok?
you may just need to attach it back on that tab if it is intact still?
it appears to me the place the spring attaches to the door has broken off
yes that tab is weak ,that is what i was saying ,you will need that latch hook like the above pic
door piece is metal the latch hook is plastic
the latch hook seems fine - i don't see the metal part, on the door, where the bottom of the spring would attach
it hooks onto that metal liner , there should be a little slot there cut into the metal piece ,its a little hard to explain ,its has a little tension not a whole lot ,so look about 1/4 past the length of the spring when it dangles down
if you can hook it into a place where it wont pop out ,itll work as well ,ive done that when waiting for parts and it worked just as good
i think there used to be a post there - there was a part that fell out when i took the frame out. but it is plastic. no where to hook the spring that i can see
found the part and i can see where it broke off. it is plastic.
so it is attached to the piece with 2 hooks ? because that has a plastic tab right in the middle of that piece
it is the part that secures the bottom of the spring
if you can drill a small hole in that vicinity anywhere it will be just as good as long as the tension is the same
or replace part
looks like it would be the whol plast door to replace
that is what i mean ,it can be expensive to replace that ,but sometimes if you have a spot you can drill a tiny hole and mount the spring so it is close to the original space ,it is just as good without replacing expensive parts
door isnt bad $69
RepairClinic Item #756914 (OEM Part)
Door screen, black
Manufacturer Number 86782B
drilled a hole and it works perfectly. thanks