Hello my name is Marcus,
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could you open the door and look inside the dishwasher and find the model number.
Yes, that number is XXXXX
DO you have power to the touch pad? Are all the buttons responsive?
The green light goes on both the Normal Wash and Lock X 2 touch pads. Start button does not do anything.
Go across the entire front panel, press every button. Does every button light up? You said start does nothing, is the green light above the start button light up?
I apologize, I am having issues with the chat, I will opt out for another expert.
When I looked at the entire panel, only the green light was on "lock # XXXXX" button. I pushed all buttons, green light did not come on any of them but green light came on "normal wash button" when I pushed Lock button. Lock button blinks 3 times then remains green.
Hello, Thank you for using this service, I will be helping you with your problem today
Good morning, I see you still need help. I will pull up your tech sheets and be back shortly.
The Problem has not been fixed yet so of course, I still need help. Do you have any suggestions on how I can fix this problem. There is no response on the "Start" Button. What should I do?
When ordering the new part, do I need to put entire two line and written in blue address?