How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9568
Experience:  30 years repairing appliances
3079445
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

Kenmore side by side is very hot to touch between the doors.

Resolved Question:

Kenmore side by side is very hot to touch between the doors. Freezer not keeping things frozen.
Submitted: 1 year ago.
Category: Appliance
Expert:  The Home Smithy replied 1 year ago.

Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
Thank you for trusting us to answer your question and placeing your good faith deposit in your personal account here at justanswer. I intend to honor that good faith and provide you with the correct answer to your question. Once I have provided your answer I only ask that you honor your promise to transfer a portion of that deposit to my account by selecting a positive rating.
Please, understand that the final outcome of our conversation may not make you happy, fix your problem, or say what you want it to. I am sorry, but that is just how it goes sometimes. I help people with questions. I do not perform magic. I hope this is not the case, but this does not negate your promise to pay for the correct answer to your question.
Thank you for understanding.
You have what is called a Yoder loop. It is designed to warm up the partition between the freezer and refrigerator sections. This is designed to help keep the moisture down in the unit from opening the doors.
If it is getting excessivly warm then you have a low refrigerant condition or a blockage in the system.
Unfortunately this is not something that you can fix yourself. It will require a licensed person to handle refrigerants.
Sorry for the bad news. I wish it could be better.
Please let me know if you have any other immediate concerns.
If not please select a positive rating at this time. Doing so will not close your question, and after you rate my service you may ask any followup questions you like. All at no additional charge.
Thank you for the opportunity to serve you.
Best, Smitty
**How to rate your expert**

The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9568
Experience: 30 years repairing appliances
The Home Smithy and 3 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Thanks, XXXXX XXXXX spare fridge so I am not panicking about it. By blockage, do you mean in the refrigerant lines? Or something I can look for.


regards,


 


gary


 

Expert:  The Home Smithy replied 1 year ago.

Yes, Gary. The blockage will be in the lines. Sorry, but that is not something that you can do yourself.

One thing you can check is thaty the condenser coils are clean and no plugged with dirt, or dust. If they are use a vacuum to clean the coils and then let it sit for 24 hours and see if the Yoder loop cools off.

Other than thast a call to your local refrigeration company will be needed.

Best, Smitty

How to rate your expert

Customer: replied 1 year ago.

I'll check that out. Thanks.

Expert:  The Home Smithy replied 1 year ago.

You are welcome. =)

 

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
The Home Smithy
The Home Smithy
Home Improvement Repair Consultant
6114 Satisfied Customers
30 years repairing appliances