Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
Do you hear any clicking when the unit should be starting up again, or nothing at all?
nothing at all
Okay. Lets see if there are any error codes stord in the systems memory.
Please press Power Freeze and Power Cool buttons simultaneously for 5 seconds
until you hear an audible tone.
If there is an error stored it will show as a segment of the digital displays. Let me know what segmants are lit and we can go from there. e.g; top right, bottom, center, lower left, etc.
freeze is 00 and fridge is 0
Are you saying that all of the segments are lit up to display 00 and 0?
that's all.... have to go to the church now, will check when we return
Ok I will be here.
Smithy are you there? Garry re: Samsung Refrigerator
By the way, there is only one display for freezer and one for fridge... both on bottom of fridge door
Thank you for using Just Answer. I will be glad to assist you in your answer. Think about safety when doing repairs, electric, water, gas, ect.
Do you still need assistance?
yes. Do you have exchange info between me and Smithy?
Yes, because I unplugged it, waited a coup[le of minutes, then plugged it back in. Temps read 18 for the freezer and 45 for the fridge. Then, as usual cools back to -2 and 36 then stops and doesn't restart
By the compressor
Is anything running when you find it not cooling anymore?
no. interior lights arte on and display shows temps. compressor and fan not runnung
Ok, that answers the problem for me. You will need to replace the sensors on both coils. The unit is going into defrost, and not coming out of it. This is why the unit cools until defrost cycle is called for, then stays in defrost......seeming like it quit. Refer to this sears site to refer for the sensors.. Make sure you get both sensors for each cooling coil. These will be located on the freezer and refrigerator compartment diagrams.
If I have been able to assist you, please give a good rating. If not respond back for more information....Thank you
ok, will try... hope it works. Thanks
Hello, Smithy.... we are back, are you there? By the way, there is onedisplay for freezer and one for fridge at bottom of fridge door abovefreezer door.