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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12034
Experience:  15 yrs. experience as a certified appliance technician.
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Lock icon is on how do you turn it off? Door open,

Resolved Question:

Lock icon is on how do you turn it off? Door open,
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

Do you have a model number so we can better assist you ?

Customer: replied 1 year ago.

It is called a gallery model PGLEF387AB4

Expert:  Bryan replied 1 year ago.
okay perfect, Is the door latch out and the door wont shut ?
Customer: replied 1 year ago.

noSnow the door oclosescloses

Expert:  Bryan replied 1 year ago.
okay try this, press and hold the clear/off button in for 3 seconds. let me know if the loc lite goes off .
Customer: replied 1 year ago.

Tried your solution but it did not work however I did open the door & then while it was opened I hit the lock icon & it went off!


thanks for trying


 


!

Expert:  Bryan replied 1 year ago.
okay your welcome, have a great night. thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12034
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 5 other Appliance Specialists are ready to help you
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! The excerpt from the manual is below for future reference.


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Bryan
Bryan
Appliance Technician
12034 Satisfied Customers
15 yrs. experience as a certified appliance technician.