Hello, Thank you for using this service, I will be helping you with your problem today
Do you have the model number ?
The replacement part we got was TS775
Yes. Burners work and broil works.
Not at the moment - my neighbor worked on it, but he's not around right now. Can I get back to you?
Bryan, may not be able to reply today. Can I reply tomorrow? Tonite?
Hey Bryan, I'm back and we have the voltage meter. Can you help?
Yes, it's done. He's been checking and for each side of the element he gets 120, but when he tests element to element, he gets zero.
On broil, element to element he gets 240, and 120 each in neutral on the elements.
trace the one wire that goes up to the clock from the element , its connected here. remove itthen tape it so it wont touch anything, once thats done plug the range back in and test the wire thats left on. (set the bake for 350) if you get 120 at the element the relay on the clock has failed.
He did exactly what you said, and yes, it must be the relay.