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Good afternoon, This is a common issue on these refrigerators, this happens when the mother board fails. this is mounted on the back of the refrigerator behind an 8X10 inch cover. if you have a volt meter check the power at the board, just go from Line to ground and you should have 120 volts. If there 120 volts there the board need to be ordered and replaced. below is a link to order the board. thanks and best wishes, Bryan
mother board...... http://www.repairclinic.com/PartDetail/Main-Control-Board/WR55X10942/1531075?modelNumber=GSH25JSTFSS?RCAID=1000065 just click that blue link for the control board.
Thank you, XXXXX XXXXX small amount of research that I have been able to do, that did look like the probable cause. I have looked at what it takes to replace it and feel confident that I can do it. Can I reasonably expect that the new one will last me a while?
Bryan,I got the new board and when I removed the cover I found that the old board was not there. I do not know what happened but it was missing. I put the new board in the way that I thought it should go and the fan comes on and the door panel seems to be working correctly but after several hours it does not seem to be cooling on either side. Could I have wires wrong or should I be looking at something else? The valve for the water was turned off so I turned it on but cannot get any water through the door or in the icemaker. Just wondering if I di something wrong? Thanks!
Bryan , sorry for the delay but in answer to your question it does not look as if any of the plugs were cut out . I was dissappointed to find the board completely missing as I was counting on the old one for my guide to hook up the new one. I would really like to know the history of this refrigerator. In the negotiations for buying this house, we were just told that it did not work and had been looked at by a repair person but the repair was going to be expensive and he could leave it with the house or remove it. we opted to leave it. I only met the seller at our closing and did not think to ask him about it. I don't have a way to contact him and ask him about it.
I will have to let you know. I am at my other house at this time as we are still in the process of moving. I will tell you that I do not own a volt meter and do not want to mislead you or waste your time. If this is a fairly inexpensive item, I will get one.
Thank you, I will let you know what I find. The power cord is plugged in correct ?