How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78893
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

(APPLIANCE DOC ONLY) Someone told me that if you suspect a

This answer was rated:

(APPLIANCE DOC ONLY) Someone told me that if you suspect a bad timer (the machine filled but stopped and didn't agitate or work on the other cycles) that rather than fool with trying to test the Timer to see if it was getting power to the motor. How do you do that if you're taking the cabinet off and disconnecting stuff like the lid switch, etc?
Hello, and thank you for using this service. I'll be helping you with your problem today.

Your symptoms are not a bad timer on this model, you have a bad lid switch. There is a lid switch is located in the back left corner and the metal bar that comes from the left door hinge will often times bend. Bend this back up to start and make sure it makes good contact with the switch. If you still have problems, replace the lid switch.

Customer: replied 3 years ago.

Wow, that's a new one. So the lid switch could test out okay on the multitester, but because the mechanical part is bent the machine doesn't know the lid is closed, right?

correct. It bends down and wont push up enough on that switch over time.

Tyler Z. and other Appliance Specialists are ready to help you