Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, my name is XXXXX XXXXX iam happy to help you with your question today..is this a double drawer or a single drawer ? do you have a model number ? thx
it is a single drawer model no. DW60CE or DW60CC not 100% sure that is the booklet that comes with it and it gives me both model no.s
shorts the breaker right away? was it a lot of water ?
The machine will come on as soon as the water starts going it shorts it out, there was about a cup or two of water
there is the main board on the bottom of the dishdrawer ,under the plastic cover ,if that got too much water it will short itself out and cause the issue ,all the other boards are at the front and safe from moisture ,i would suspect that board , you can unplug and remove the drawer and pop the cover off and have a look ,i would think it is the issue ,especially if the water was spraying at the back and ending up on the floor of the machine
do you access that from the front of the machine
yes , cut power ,pull out the drawer ,then push a tab at the side of the rail on each side and push the rail back in towards the cabinet lift the drawer and move it over to either side but dont pull to hard on the hose and water line , should give you enough room to get cover off , but definately unplug first ,it is live down there
if it is that would i have to replace the part (approx price) or is it something that just needs to be dried out
if it is shorting out it is toast , ill see if i can fin a price
i dont have the exact look up but the double drawers the price is in the $120-$150 range ,so similiar maybe cheaper ?
ok thanks heaps for your help, ok im at work so I wont beable to have a look at it until later hopefully that is it, would that be covered under fisher and pykel warranty or is it bad lack that the hose split do you think
actually double check your warranty a lot of those have 2 yr parts and labour it may be covered , but if just out call customer service they may still help you out ,depends on who you get on the line at customer service
good luck , any problems let me know
oops sorry i accidenlty pressed poor service instead of good service
poor service ? is there anything else i could do to help you ?