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Hello from our service,
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Is there water in the tub?
Yes, and I've tried activating both the hot and cold in service mode and I hear the water filling so I don't think it is the valves. Service mode also says that the low and medium levels are full, but the high is not.
Not sure- the picture on the display seems to be indicating draining... The picture shows the water level getting lower. If I enter service mode, I can manually activate the drain and it does drain the water, so I think that works too.
It says it is going to 48rpm... Is that when the drain valve kicks in? I just tried the service mode manual drain again and it seems like it is working great...
OK well the drain definitely works in manual (service) mode. The water drains pretty quickly.
It is doing the same weird cycling when the Service Cycle gets to "Draining at 90rpm. I bet if I stopped it and hit the drain manually, that would probably work... (should I try this?) Seems like maybe some other indicator is stopping it from even trying to activate the drain. If I press system check, the rpm goes to 48 but drain output is not even trying to go on. I don't see anything on the inputs (like unbalance) that might be wrong.
Yes, I hadn't heard from Chas in almost an hour so I figured he was busy. Do you have all the messages so far?
OK one last question.... I've opened the top and tried the spin test again. The agitators do spin but not the drum, the rpms come up to 48. Is the drum supposed to spin? is there a clutch between the agitators and the drum?
I think I bought it in 2004. No I cannot spin it by hand. So that is probably it... Thanks! Can you send me a quick note back so I can close.