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The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9619
Experience:  30 years repairing appliances
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whirlpool washer wtw4850xq after leaving unattended ,washer

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whirlpool washer wtw4850xq after leaving unattended ,washer was full of water and did not drain. dropped hose down and let it drain. tried to refill but it will not. replaced lid switch. switch locks and unlocks properly. belt is good. motor and agitator turn by hand. dropped pump, was not jammed and hose clear. after turning belt I could still hear water sloshing in drum. tring to start it made some noises,but valves would not let water in.wwhat should I do now? George.

Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.

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Did you test for voltage going to the pump during a drain cycle?

If not please do so. You should have 120 vac at the pump connections. If there is no voltage you have a control board issue. Replace it to resolve the problem. If you have voltage to the pump please let me know and we can run some diagnostics on it.

Thank you.

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Customer: replied 3 years ago.

rating your answer as good. I will get back to you if I cant solve the problem. George.

Ok George. Ill be here if you need me. =)
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Customer: replied 3 years ago.

Getting control board on 7/22/2013. I know how to replace and calibrate.

Customer: replied 3 years ago.

replaced control board and calibrated. washer is doing the same thing.
checked run capacitor its 44.2 out of 45. its within tries to start 3 times and then you can hear it click off. what else should I check.?George.

I am sorry to hear that, George. Lets try running the on board diagnostics and see if there are any error codes that have been set.

Please see the instructions I have uploaded to (the upload feature is broken, but they are working on it.).

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