Can you pull the unit out from the wall, remove the lower panel in the rear. Once the panel is off you will see the compressor, feel the compressor, need to know if it feels hot or room temp, also need to know if the fan beside the compressor is running.Mike
compressor is cold and the fan is not running
No problem Whirlpool GC5SHEXNQ00
I would like to earn your highest rating, if you are not totally satisfied with my answer please hit the continue button.
If I have answered your questions to your satisfaction please feel free to come back at any time after rating me "Excellent service" for additional questions you may have at no further charge :)Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.Thanks!Mike.