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Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
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Water is not flowing into ice maker.

This answer was rated:

Water is not flowing into ice maker.
Hello my name isXXXXX will be assisting you with this problem today. Thanks for trusting JA to help you with this appliance question.

Hi, you mention there is no water flowing into the ice maker, is the mold where the ice is made empty?
Customer: replied 3 years ago.


Thanks for that Richard, Just wanted to clarify that.

Ok the problem here is going to be one of two, either the valve has failed or there is a blockage in the water line running from the valve to the ice maker.

The way to determine which is to pull the unit out from the wall, Remove the lower panel in the rear. Once off you will see the valve, Next trace the water line from the ice maker to the inlet valve, remove the water line from the inlet valve. Blow into the water line.

If you can blow air into the water line then the valve is bad and will need to be replaced.

If you cant blow air into the line then there is a blockage in the line, you would need to trace the blockage and thaw it with a hair dryer (normally in the fill tube running from the rear of the fridge to the ice maker)

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Customer: replied 3 years ago.

Is it possible that the ice maker is not sending a signal to

open the valve.

Normally if the ice maker was not sending the signal to the valve to open it will stall with ice in the mold which is why I asked you if there was any ice in the mold :)
Customer: replied 3 years ago.

If you manually pour water in the molds, the ice will freeze and the maker will

push the ice out. After that everything stops.

Ok this does tell me either the water line is blocked or the valve is bad.

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