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Ask Randy 43 Your Own Question
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3762
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
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My Icon Infinite Induction cooktop is stuck on lock. How do

This answer was rated:

My Icon Infinite Induction cooktop is stuck on lock. How do I unlock it?

Randy 43 :

Hello, my name is XXXXX XXXXX iam happy to help you with your question today..do you have a model number ? thx

Customer:

E30IC75FSS4

Randy 43 :

hello , do you have a lock symbol on your display?

Randy 43 :

i mean a button with the lock symbol

Randy 43 :

hi , are you online? on the control panel there should be a lock symbol button ,do you see that?

Customer:

yes

Randy 43 :

ok , i you havent already , try pressing and holding that button for 5 seconds or more ..let me know what happens

Customer:

it worked. Thank you very much!!!!

Randy 43 and other Appliance Specialists are ready to help you