Appliance Repair Questions? Ask a Technician for Answers ASAP
I've run a number of cycles and have never see the floor covered in water since the problem started. I've even added two quarts to see if that would have any effect. There is water but never more than the top of the screen at the bottom of the tub. When it was working, there was plenty of water visible at the bottom of the tub.
So start a cycle wait 5 minutes, then put enough water in to cover the floor. See if it moves the arms properly then. If so, then you need to replace the electronic water valve because it's not allowing enough water into the tub. If it stil won't wash right, replace the impeller first and go from there.
Thank you. I'll try that.
To my surprise, there was a good deal of water at the bottom of the tub after 5 minutes. But the blades don't seem to be turning.
Does that mean I need to replace the impeller?
I'll replace the impeller and let you know if that fixes the problem. One thing. Can you explain how the impeller affects this problem? I thought it was used only to drain the tub.
Thanks for your help.
Sorry. Just to be clear, I need to replace the impeller pump, not just the seals.
Thanks for the clarification. I'll let you know how it turns out.
I am still waiting for the parts to arrive.
I received the parts this afternoon. Using the video as a guide, I took the machine apart and got to the impeller, which I discovered was plugged with a paper towel. I also found some debris from a broken dish inside a coupel of the ports. I replaced the parts, put the whole thing back together, started it up and it seemed to work fine for the first five minutes. Then, the flood. I'm guessing I did something wrong.
I did notice something when I ran the machine for 5 minutes. When I stopped it and opened the door, I heard a load sucking sound, as if something was sucking in a good deal of air, something I've never heard this machine make before. I think possibly I may not have installed a drain line or pump part properly, though the hoses went on easy enough?
I'll take it all apart tomorrow and start over again.
One last question. There is a looped hose on the right side of the machine that seems not to be connected to anything. Is that an overflow hose? I couldn't find any outlet to connect it to. Could that be the problem?
The pump assembly wasn't seated properly. After several tries, I finally managed to get it in place (I believe), but now no water enters the machine. All the hoses and wires are hooked up. And the water line to the machine is fine, but no water appears to enter beyond the water inlet valve (at last I don't see any water running through the hoses or the water pressure valve).
Is this a different problem or the same one?
Brilliant! That was the problem. However, it's still leaking like crazy, though the washer is working properly. Water is circulating normally inside the tub. I'm trying to locate the leak but can't find it. It has to pretty considerable. The water seems to be coming from the left side of the machine. The right seems dry. Is it possible I mis-installed the drain pump, although it did click into place, and I assume it wouldn't work if it were not properly connected.
Thanks for your patience.
I finally fixed the leak and reinstalled the pump unit. I ran it for five minutes, checked inside and saw that there was no water going to the top blade. Back to step one.
Thanks for all your gel. You were great.
I'm not sure what to say. You may need a technician there because maybe you're not getting enough water? Either way at this point you probably need someone actually on-site to help good luck.
Thanks. I think you're right. I've run out of steam.
I'm back. I took your suggestion about the water pressure and did some checking. Everything seemed fine, but I decided to check the water inlet valve. Of course, it was screwed on too tight for me to remove the connection for the hose to check the screen. So I used a Q-Tip and gently massaged the screen. There was some yellow gunk. I ran the dishwasher for 5 minutes and to my amazement, everything seemed to be working. I've got a small load on now to test it.
Thanks again for all your expert help. I'll let you know if the machine is finally running properly again.
I completed a quick wash cycle to test the dishwasher and the dishes came out clean. I believe I have a dishwasher again thanks to your help.