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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19061
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a kenmore elite gas dryer that wont heat. The drum

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I have a kenmore elite gas dryer that won't heat. The drum turns and the lights come on also there is gas to the dryer. What should I check?

Hello from our service,

My name is Chas, I am so happy to help you today.
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Can I get the complete model number of the dryer?

 

 

 

Customer: replied 3 years ago.

796.79272000

Sorry, I have no info on this model, I will opt out another expert will be along to help
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Do you have a meter to test for continuity with?
Customer: replied 3 years ago.
Yes
Customer: replied 3 years ago.
Not sure how to use it.
Customer: replied 3 years ago.

not sure how to use it.


 

Great! On the blower housing is a thermal fuse that has likely opened. It can be tested for continuity to verify its failure. It is shown as number K560 in the diagram, pictured below. If it is open, you will need to replace it. If it tests good, please let me know and we can proceed.



Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19061
Experience: Highly accurate diagnostician with over 30 years experience!
Kelly and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Do I have to take the back off to access this?


 


Do I disconnect the gas and vent?

Sorry, no. The top comes off, then the front control panel, followed by the front panel of the entire machine.
Customer: replied 3 years ago.

Kelly, I need a little more information, how do I get the top off?

Customer: replied 3 years ago.

Kelly, I have to leave. Is there a way I can reconnect with you later this afternoon?

I will post disassembly instructions, you will get an email notification and can return from that link.
The video below will show you how to disassemble the dryer!


CLICK HERE
Customer: replied 3 years ago.

that dossn't look anything like my dryer, are they all the same?


 

The disassembly is the same, yes.

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