How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19063
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Norcold model#1200LRIM serial#1180653F in my rv. At

This answer was rated:

I have a Norcold model#1200LRIM serial#1180653F in my rv. At this time, it looks like I have no power to the unit, nothing happens when I push the on off button. I've checked the 110V outlet and there is power. I pulled off the cover to the main board and checked both fuses, a 3 and 5 amp I think and both are good. About 3 years ago, an rv tech had to replace a circuit board for a repair but as I recall, afterward it never automatically switched from electric to gas and vice versa. I'd like to get both problems fixed now. I await your response. John [email protected]
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Page 9 of the service manual will walk you through some diagnostic steps. The manual is available below.


CLICK HERE
Customer: replied 3 years ago.

I'm away from the RV for the weekend and will continue next week and will contact and rate you after working with your instructions. JK

Sounds good, thank you. Have a great weekend!
Customer: replied 3 years ago.

I have been going through the steps as outlined however when I get to #6 where you want me to check DC volts between A&B pins under the front panel, I don't have anything in A pin. A pin is blank, next slot #2 has a yellow wire, next slot 3 has a purple wire, the remaining in that row are empty. On the top row, above the A slot is empty, #2 slot is white with purple tracer, #3 slot blue, #4 slot green, #5 slot, the B pin is white with red tracer, and #6, the last is white and a heavier guage. This manual you sent me is for a 1200LR. In my original question, I stated I had a 1200LRIM and gave the serial # XXXXX Is this the correct manual for my refrigerator?

The last letters are color and style codes, not important to the service of the product. This is the correct manual. I will place your question back to the list for others to see, perhaps another has more experience with this exact model and problem.
Customer: replied 3 years ago.

I have received what looks like your total manual for the refer. However, after printing and reading it, I'm missing page 10. Thought it might have been a problem with my download but in checking your mail again, the 10th page is missing. Please supply this page. Ths. JK

I have found a better manual, available below.


CLICK HERE
Kelly and 5 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.


Although we had some problems trying to diagnose the problem, first with the wrong or incomplete manual. Your persistance in locating a different manual proved successful. Thank you. I appreciate your help. JK

That is great news!


Please remember to leave positive feedback before you leave. If you have any other questions, please let me know!. You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Customer: replied 3 years ago.

Kelly, I have yet to order this optical control assemably because I saw a reference to someone else having what he describles as the same problem I have with his Norcold 2 door refer. His light is on and mine is off but my question to you is; is there an update to the latest manual you sent me regarding a saftey add on to my refer? It was a recall and the tech added this equipment to my refer to keep it from over heating and possibly causing a fire. Would appreciate being able to check this unit out before I replace the Optical Control Unit. Thanks for your continued support. John Kunzler

It appears it was just a thermal limiter, so it should be just one part that the main power has to run through. The only information I can find is below.


CLICK HERE
Customer: replied 3 years ago.

Thanks for your continued assistance. John

You bet, let me know how it goes.
Customer: replied 3 years ago.


Hi Kelly, After following you latest service manual, I ended up needing an Opitical Control Assemably. No one seemed to stock this piece until I contacted a supply company SMO Products in Mn. He specifically deals with this type of refrigerator in both RVs and marine products. He said the part was no longer available and had been replaced with an updated service kit containing a Power Board/Adapter Plate Assem., Opitical Display, Lamp/Thermistor Wire, and Service Kit Literature. The literature came with instructions for the kit but it doesn't contain a complete wireing diagram that incorporates the recall electric limiter that had been installed a couple of years ago. The instructions do caution to follow the exact wiring directions to protect the new boards from damage. I'm hoping to find a complete wiring diagram incorporating the original refer., the electric limiter, and the new boards. Can you help?

Page 51 at the link below has the wiring diagram.


CLICK HERE

Related Appliance Questions