How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy 43 Your Own Question

Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3301
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
13202342
Type Your Appliance Question Here...
Randy 43 is online now
A new question is answered every 9 seconds

I have an older Maytag washer that is acting a little "funky".

Resolved Question:

I have an older Maytag washer that is acting a little "funky". We have had it for years (around 20), and I don't think that I've even had to replace a belt! Whats happening is that it will suddenly stop and cannot be restarted and then will come "alive" again and continue where it left off. My Wife one time rapped the instrument module and it came on, and I jiggled the dial a few times and nothing, but let it sit for a moment in the OFF position, then turned it on, and "wahlah", it came on again. Any thoughts?
Submitted: 1 year ago.
Category: Appliance
Expert:  Randy 43 replied 1 year ago.

Randy 43 :

Hello, my name is XXXXX XXXXX iam happy to help you with your question today..do you hear any chattering coming from the timer? thx

Customer:

No, it just stops. It works fine now, and may for several uses, but then it will stop again.

Customer:

There is no chattering or noise of any kind coming from the timer.

Randy 43 :

and the motor doesnt grind or growl ? no hot smells?

Customer:

None.

Randy 43 :

if you push on the lid will it start? or you havent tried that?

Customer:

Do you mean front-to-back?

Customer:

I did try opening and closing the lid a couple of times, but I don't think that it helped. I could have moved it when it started to work??

Randy 43 :

20 year old machines get faulty timer contacts ,the bi metal contacts wear out and get pitted ..if you have to bang on the console and it starts then i would suspect the timer as being the issue , but there is also a little micro switch on the lid switch that can do the same thing the plunger gets weak and wont make contact internally

Randy 43 :

Timer - Part # XXXXX Mfg Part # XXXXX
Full Size Image

Randy 43 :

you can make sure the plug that plugs into the timer is seated properly and no bad wire connections

Customer:

So, can I use some contact cleaner on the contacts, then replace the micro switch?

Randy 43 :

Lid Switch Assembly - Part # XXXXX Mfg Part # XXXXX
Full Size Image

Randy 43 :

this is the latch switch if you have a meter you can make sure you hear that red plunger click when the lid is lifted ,and there is continuity thru it

Randy 43 :

that red plunger can wear down and not make contact as well

Customer:

Got it. I'll give that a try. With a machine this old, I wasn't sure if it was worth fixing if I had to replace the entire control module, but this doesn't look too bad. I may also just see if it begins to act up more regularly.

Randy 43 :

with the timer it has internal long rods that are not made to be removed ..you can only really check that the plug is tight and that each wire is snug by pulling on each one ..if the micro switch is ok ,then change the timer

Customer:

Great, I'll do that.

Randy 43 :

good luck,any questions let me know

Customer:

Will do. Thank you very much. I'll be giving you full stars.

Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3301
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert
Randy 43 and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.