Thanks, XXXXX XXXXX try this. I am not at the location of the unit now and will not be until Friday, so I cannot try it now. When I go there on Friday I will recheck to model number (yes, it is a built-in), and try your solution (I assume I will have to get a fuse). It will probably be after noon on Friday when I can reconnect with you and rate this service. How do I reconnect at that time?
The service was not useful mainly because I gave you the wrong model number. On Sunday I went to the location of the oven and found that the model number was JKP90DP1BB. I took the frame and grill off and I think that I could see the fuse toward the back of the inside of the unit, but I was not set up to spend more time dealing with the problem then so I put everything back together. Since I really don't have the time, in this instance, to deal with it I called a repair company today and they will be here Weds.
I am curious to know if I had given you the correct model number if you would have given me enough information to fix the problem for the $30 that I paid you. I would like to know this as it will help me decide whether or not I will call the next time I have a problem. I am not interested in any kind of membership which requires a monthly payment.
Please answer the rest of my question: if I had given you the correct model number would you have given me enough information to solve the problem for the $30 I had paid you?