Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 32 Years, and have over 100,000 in home repairs under my belt.
Can I please have the model number of the unit to better assist you ? I need to have some type of idea what product I am dealing with to assist you.
Thank you .
This is a fault with the main electronic control board in the rear of the unit on the bottom .
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
CLICK HERE for part info
Will this problem affect the temperature operation of the fridge and freezer until we are able to get the part?
Thank you. That is reassuring.
No problem Have a fun and SAFE 4th