How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
22302088
Type Your Appliance Question Here...
Mike is online now
A new question is answered every 9 seconds

My whirlpool dryer telling me it is "sensing" when I put a

This answer was rated:

My whirlpool dryer telling me it is "sensing" when I put a wet load in it....then after a while it just turns itself off. What is going on? I have never had problems before.
Hello my name isXXXXX will be assisting you with this problem today. Thanks for trusting JA to help you with this appliance question.

The likely problem here is a problem with the heat system or the control board, If you have a ohm meter you should check the heater, thermal fuse, hi limit thermostat. If these parts all show good continuity then check the control board for damage or scortching.

I would like to earn your highest rating, if you are not totally satisfied with my answer please hit the continue button.


If I have answered your questions to your satisfaction please feel free to come back at any time after rating me "Excellent service" for additional questions you may have at no further charge :)

Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.

Thanks!

Mike.

Customer: replied 3 years ago.

The info you provided is what I had already figured out. I had already narrowed it down to the control panel or heating issues and I have pretty much ruled out control panel issues at this stage as all the buttons are working and responding. Thank you anyway, I had just thought this would be more informative.

I see you have rated me poor service Amiee, If you have additional question please press the continue button, I'd like to do whatever it takes for you to be satisfied.

I didnt make your dryer not work and can only tell you where the problem is on how to fix it, Please reconsider your rating since this will effect my ability to help customers in the future.

Thanks

Mike
You never mentioned you had narrowed it down to the heat system or control board, If you tell me what it is specifically you need to know perhaps I can help?

Not sure what other information you need to improve my rating?

Thanks

Mike
Customer: replied 3 years ago.

Weird, I sent you a message in between you two with more questions and it did not go through.

Ok if you can repost the additional questions you have I would be happy to help Amiee :)
Customer: replied 3 years ago.

I asked how to get the front panel off, both the top and bottom front panels of a whirlpool calypso.

Can you give me the model number from the sticker around the door please.
Customer: replied 3 years ago.

GEW9868KQ2. I have to go to work.....will I be able to come back to this?

Yes, I will post back how to take the front panel off, You can come back at any time even after giving a rating for additional questions.
Ok below Is a link to a video that will show you how to take the dryer apart and remove the door panel.

Click here to view the video

I would like to earn your highest rating, if you are not totally satisfied with my answer please hit the continue button.


If I have answered your questions to your satisfaction please feel free to come back at any time after rating me "Excellent service" for additional questions you may have at no further charge :)

Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.

Thanks!

Mike.

Mike and 3 other Appliance Specialists are ready to help you