Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, my name is XXXXX XXXXX iam happy to help you with your question today..hi do you have a model number? . have you done anything to clean out any possible suds or just used small amount of soap? thx
I can't find a model #. The manual just says Maytag Front loading automatic washer. I don't know how to clean out any possible suds, but I've been using very small amounts for about 2 months now. Every once in a while my husband starts a load and he uses more soap than I do. Right now it is saying F 15 and when I try to hit the pause and then start button it does nothing but beep and the door is locked closed.
the model is usually around the door frame ,but with the door locked that is impossible, you dont have a manual or bill of sale that may have the model?
how old is the washer?
About five or six yrs old.
when it is washing do you see suds in the window ? is there a lot of white in the window? to clean out any suds you can run 2-3 cups of vinegar thru the machine with no clothes and hot water ,or buy a anti foam cleaner from any appliance parts store
There haven't been suds in the window. It said suds yesterday but not today. If there is a drain problem, would vinegar help clean out hoses, etc? If I can't get it to go thru a cycle, I am not sure if it will even work.
Sometimes we think it is over loaded and we take out items and then sometimes it will finish a cycle. Other times it says add a garment and we think, well we don't want to do that because it wouldn't work with even a medium load. Right now I unplugged it for a few minutes because I am so frustrated with the beeping and flashing of lights and locked door.
if you tried everything and there isnt any foreign blockage in the drain pump and there is excessive suds ,then you can have a faulty drain pump itself , the impellers can become loose and overheat and not drain or drain very slow , you can try unplugging for a few minutesthen try a rinse and spin cycle to see if water drains and door opens ..then try a load with no clothes , water should be clear , if all ok , i would really think the drain pump is stripped
f-15 is excessive resets ,board picks up on that and brings up the code
Several yrs ago I had a repairman out because it was saying F 2. The filter at the bottom front of the washer wash full of junk, so he showed me how to clean the filter. I've done it a few times. He told me to not wash anything with dog hair on it, but we have 5 dogs so everything we own had dog hair on it. I told the guy who owned the appliance store when we bought it, that we have dogs and wash a lot of blankets, towels and dog beds. It was the reason we bought the biggest one we could afford.
So if I get the door open, should I remove the clothing and try to run a cycle with vinegar?
if you never had that before ,only F2 and suds then i would think the drain pump is bad , that is the way to clean the drain ,he was correct but over time the impeller can loosen off and just spin on the shaft
you can try the vinegar , but if you get the code ,then the part is necessary
So if the drain pump is bad, is that a part we can buy and replace ourselves?
So the code F2 means the pump is bad?
yes ,it can be changed but to get the part number the model number is XXXXX to get the right one
F2 is along drain error, either plugged up ,too much soap or a bad pump all can bring up that error
as well as suds can as well if no suds in machine
Is there a schematic for where the drain pump is and what it looks like? My husband thinks he can do the job but said if it is easy to get a diagram of it, that could help with the job.
the drain pump is that impeller that you clean out ,that the other tech showed you how to clean , you just remove the lower access panel and it right there , but id need the model to get you the right one
For several months now I've been using the biodegradable no perfume no dye detergent could that cause extra build up in the machine.
not unless it is really noticeable ,lots of soap in the window ? if you say it is clear ?probably not then
as long as it is HE soap
The fact that it doesn't drain all the way, could that be either bad pump or clogged drain hose? Could it be clogged on the exit after the little filter that the tech showed me how to clean?
not very likey , not impossible but it is a larger diameter hose after the pump , it is usually in the pump or a bad pump
Do you think it is probably a bad pump on a machine this age (5-6 yrs). It gets a lot of use. I wash lots of loads of clothing, towels, blankets, etc. I mean it seems likely that it could wear out.
if you have the lower access panel off(3 screws ) you can see the pump and you need to swap the hoses over to the new pump , double check the hoses at that point
yes, ive seen it happen quite a few times ,
Can you recommend where we
could buy a pump and do you know about the average cost of the pump.
but that is why i asked you to make sure soap and and pump not clogged first
Tonight I will take the load out and try to run a load with vinegar thru it. Would that help with clearing out any clogs. How much vinegar? 2 cups?
you buy a pump online or any parts store ,it isnt hard to get , most places stock them but without the model number you cant get the proper one ,that number is XXXXX if you can get door to open
Just dump it in side the washer? or some in the detergent compartment and some in the washer?
inside the washer
I will endeavor to get the door open and start this new plan. Thanks.
ok sounds good ,let me know if any problems
how would I get hold of you
just respond back to this same question any time
okay, I added it to my favorites bar, hoping I can get back. Thanks
Hi Randy 43,
The local appl. repair place can order the drain pump. The cost is $172. Does that seem like the right price?
For a 5 or 6 yr old machine is that worth it or should we pop for a new machine.
Last night I ran an empty load with vinegar and it worked just fine. This morning my husband said run another empty load with vinegar just to be sure it is cleaned out. So I did and it keeps putting up the F2 code. Does that sound like it is the drain pump?
We ordered the part. Got it for $125 plus shipping. 2 to 5 days. We hope my husband can install it and that it fixes the prob. Thanks, T
Hello Randy 43,
We just installed the new drain pump and ran the first cycle, empty except for Vinegar because the machine has been a bit smelly, because of the water not draining. It seemed to work initially, but now, still in the "wash" cycle it keeps F2 ing. Any suggestions?
Please let us know what you think could be the problem. We installed the new drain pump, but the water still won't drain. Could there be a problem with the draining in the pipe after the pump? Any solutions? Sincerely, Teresa and Dan
It seems like the site is trying to charge me for getting another answer concerning the same question. The problem isn't yet solved, but we would like info on our next course of action, Thank you, Teresa R.
When my husband gets home, I'll see if he can work on the pipes after the drain pump. I ran one load today. I am still working on getting it to finish. After a week of no washer, the pile is growing.
I did move the drain hose to drain into my back yard so I can monitor the amt. of water exiting the machine. In each cycle, wash, rinse spin it has been showing F2. Each time it does that I hit stop then start to get it to continue. Any other suggestions?
So the hose from the bottom of the washing tub, before it even gets to the drain pump seems to have a round hard thing that I can feel with my fingers thru the rubber. Is that normal. It feels like a ball. Is that what it is supposed to feel like.
My husband took off the hoses after the drain pump and there were no blockages. We are getting pretty frustrated at our lack of progress. Any suggestions?
Finally we took the whole machine apart last night and found a big blockage of material and dog hair at the base of the tub. we removed that and put it mostly back together. We still have the back off until we are sure it is all working right. I did two loads last night and it seemed to work fine. I'll have to check for leaks before we put it all completely back the way it was.
My husband was really close to throwing in the towel and buying a new washer, but I think we have a handle on it. Thank you, Teresa R