model number ET21PKXGW03
serial number EL0829186
Mike this is completely empty
Ok Alise the problem here is going to be one of two, either the valve has failed or there is a blockage in the water line running from the valve to the ice maker.The way to determine which is to pull the unit out from the wall, Remove the lower panel in the rear. Once off you will see the valve, Next trace the water line from the ice maker to the inlet valve, remove the water line from the inlet valve. Blow into the water line.If you can blow air into the water line then the valve is bad and will need to be replaced.If you cant blow air into the line then there is a blockage in the line, you would need to trace the blockage and thaw it with a hair dryer (normally in the fill tube running from the rear of the fridge to the ice maker)
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Mike I coule not blow air into the line.
However, I can't find the blockage. I am having a hard time taking out the ice maker and on the back side I don't see anything. Should I keep trying to take out the ice maker from the front or just use my blow dryer to thaw everythin out? Would it be cold
Mike the fill tub doen't have any ice in it not is it cold by this point
do you know that for sure. Do you thing I gave you all the right information?
okay thanks so much
Don't forget about me? I am sure you are busy
before you order it let me know how much thanks
Mike, I bought the valve before I saw that it was going to work. Do you think I should send it back?