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applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 1899
Experience:  Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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I have a Bosch Axxis + 2450 Get Pump Blocked? error message

Customer Question

I have a Bosch Axxis + 2450
Get Pump Blocked? error message in drain cycle
replaced Pump
same issue
drains slowly and times out and get "Pump Blocked?"
could it be the pressure switch?
Submitted: 1 year ago.
Category: Appliance
Expert:  applianceguy replied 1 year ago.

applianceguy :

Hi, no the pressure switch has nothing to do with the drain pump. I would check hose/ boot from tub to pump and hose from drain pump to stand pipe/sink.

applianceguy :

Or if you use a stand pipe check that it is clear.

applianceguy :

I should have said also check stand pipe, n

Customer:

all pipes are clear. The boot has nothing in it, i can feel the drain ball. I checked the error messages. Er 15. Which is drain timer related.

applianceguy : If it is draining slowly and you replaced the pump, there has to be a restriction some where
applianceguy : Can you give me the model # XXXXX the unit, check behind the door
Customer:

WFR 2460UC

Customer:

could it be a blockage between the drum and boot? Like the pump can only pump out the water at a rate that its coming at it. Its not a full stream coming out of the hose.

Customer:

The unit is probably 10 years old.

Customer:

could it have something to do with the wrong detergent?

Customer:

guming up something

applianceguy : Yes it can be between tub and boot, but i would suspect a sock or wash cloth something small. Remove the boot and see if you can see anything
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 1899
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
applianceguy and 3 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

That was it. I found a pair of ladies panties stuck in the Ball check valve in the boot attached to the drum. Its fixed.


thanks

Expert:  applianceguy replied 1 year ago.
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