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thanks for the quick response! I no longer get that error anymore though. you still think it is the touchpad needing replacing?
I'm not sure what you mean by using the eraser to clean the "tip of the ribbon cable". It's a white cable (somewhat similar to a computer cable that connects a CD rom drive to a computer. There are no exposed pins on the cable. The plug that the cable goes into just has the pins. are you saying I run the erasor over the pins? Can you clarify. I did see earlier some white residue on the cable towards the middle and did my best to clean it.
thanks. The "off" button works...but not any other buttons. Can you share what part I would purchase to fix this? Any chance this could be a ribbon issue?
ok. Thanks. Tried it and no result. I'm going to order the touchpad. If that does not resolve the issue would you still be available to help? Curious what other things it could be.
Just wanted to let you know that I ordered the display board and also bought the ribbon cable. I tested switching the ribbon cable first and that solved the problem. So none of the other parts were bad so am going to return them.