How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

refrigerator is not working, ice is melting in the freezer

Customer Question

refrigerator is not working, ice is melting in the freezer cube container, both dials are flashing alert, what do I do and who do I call for service in Lake Oswego, Portland, Oregon area.
Submitted: 3 years ago.
Category: Appliance
Expert:  Tyler Z. replied 3 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Do you hear any fans or motors like the refrigerator is trying to cool? Or is it 100% completely silent?

Customer: replied 3 years ago.

It is quiet, power is on because the interior lights are on

Expert:  Tyler Z. replied 3 years ago.
OK what is showing on the display exactly?