How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jon Your Own Question

Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3507
Experience:  Appliance Service Technician with 10+ years experience.
60802242
Type Your Appliance Question Here...
Jon is online now
A new question is answered every 9 seconds

my professional series 40 inch range started clicking every

Customer Question

my professional series 40 inch range started clicking every several seconds. The spark igniter is firing . Can you tall me what is going on?
Submitted: 1 year ago.
Category: Appliance
Expert:  Jon replied 1 year ago.

Jon : Hello
Jon : My name is XXXXX XXXXX I am an authorized Electrolux and Frigidaire service tech and I can help you today.
Jon : if you range is trying to ignite the surface burners and the switches have not become activated or have not been turned to ignite position then you have a shorted out spark module for the oven range.
Jon : it is a common problem and one that usually happens after a power surge. It can be easily fixed by replacing the spark module. Also sometimes called a reignition module.
Jon : if you give me the model and serial number of your range I can look the parts p for you and see where you can order them from? Then I will give the part info to you so you can order them and have the sent out to you. And if you are somewhat handy and have some basic tools, I can walk you through and give you steps to install the module yourself. This will save you hundreds.
Jon : please just get back to me here with the model and serial numbers of the machine.
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3507
Experience: Appliance Service Technician with 10+ years experience.
Jon and 6 other Appliance Specialists are ready to help you
Expert:  Jon replied 1 year ago.
Chris,

It seems there was a problem with the live chat feature of the website. So I have switched the chat format to questions and answer. Please get back to me here and respond back to me the same way you would with the live chat feature. Once you have responded back to me here with the full model and serial numbers of your machine I can help you more.

Please note that this is a common problem with ranges like yours. And one that can be fixed quickly and cheaply.

Please get back to me here and I will help you more.

Thanks again and I hope to hear back from you soon.
Customer: replied 1 year ago.

cannot find serial #. have original receipt with model # PLGF659EC. purchased 4/14/07

Expert:  Jon replied 1 year ago.
Got it. Thank you. The model number should be good enough. Let me check it and get back to you in a few minutes. I will get back to you with the part info so you can order the spark module.

Thank you again for the positive rating. It is greatly appreciated.
Customer: replied 1 year ago.

 


OK great


I saw in my folder that I purchased a 10 year warruntee at PC Richards. Do you think they will fix it?

Expert:  Jon replied 1 year ago.
Yes. Depending on kind of warranty you purchased from pc they should fix it for you. Should be something covered.
Just call them up and schedule a service call for free. They will send someone out to look at it then fix it.

Let me get the part in for you now. This way you can tell them exactly what it needs.
Expert:  Jon replied 1 year ago.
The part number for the spark module is 318079001 and should cost about $65.

When you call pc out just make sure they are getting you that spark module.

Please get back to me if you have any questions or concerns and I will help you more.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Jon
Jon
Appliance Service Technician
1871 Satisfied Customers
Appliance Service Technician with 10+ years experience.