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Chas
Chas, Home Appliance Technician
Category: Appliance
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Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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The oven in my KitchenAid Oven/Microwave (KEMS377GWH0) underheats.

Resolved Question:

The oven in my KitchenAid Oven/Microwave (KEMS377GWH0) underheats. I set the temp to 400 degrees but when the digital displays 400 the actual temp measured by an analog thermometer is 325. I have already raised temp adjustment to its max value. I pulled the sensor and measured the resistance at room temp. It measured 1.1k ohms. Any ideas for next step?
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is Chas, I am so happy to help you today.
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Does the temps stay around 325 all the time at 400? Or do they get hotter the longer the oven is on?

 

 

 

 

Customer: replied 1 year ago.
Did not check that situation. I will need to put sensor and door back before I can check.
Expert:  Chas replied 1 year ago.
That is important as depending on analog sensors, can cause problems, you have to wait at least 25 minutes more when you use them
Customer: replied 1 year ago.
Ok, that will take a while. How do I get back to you?
Expert:  Chas replied 1 year ago.
I am here for at least another hour
Customer: replied 1 year ago.
ok, I will let you know.
Expert:  Chas replied 1 year ago.
Thank you
Customer: replied 1 year ago.
got it back together and heating, let you know in 20 minutes
Expert:  Chas replied 1 year ago.
SOunds like a winner
Customer: replied 1 year ago.
Well who said electrical engineers are bright? After 10 minutes the thermometer reads 400. Thank you for the reminder of what analog means, guess I've been digital too long!
Expert:  Chas replied 1 year ago.
Your welcome



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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15898
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Chas and 3 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Where do I rate you?
Expert:  Chas replied 1 year ago.
There should be smiley faces the top 3 are the best ones


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Chas
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Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech