How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

clothes still damp after cycle is run

Resolved Question:

clothes still damp after cycle is run
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.
Hello, Thank you for using this service, I will be helping you with your problem today
Expert:  Bryan replied 1 year ago.
Do you have the model number ?
Customer: replied 1 year ago.


11060622990

Expert:  Bryan replied 1 year ago.

Okay perfect. When you checked the thermostats how di you do it ? a volt meter ? Aslo when you open the door is it hot inside ? or just warm ?

Customer: replied 1 year ago.

volt meter hot?

Expert:  Bryan replied 1 year ago.
okay can you try something ? remove the vent altogether from the dryer and run a load . see if they come out dry ? can you try that ? sometimes the airflow if it restricted at all will cause the thermostats to shut the heater down.
Customer: replied 1 year ago.

don"t have clothes to dry at this time

Expert:  Bryan replied 1 year ago.
okay well The vent needs all of the 4 inches of hose to be completely clear to dry the clothes, even if theres a partial blockage it will cause your issue. it may seem clear but trust me if the dryer is hot inside its a vent issue. how long is your vent hose until it reaches outside ?
Customer: replied 1 year ago.

not a hose metal pipe has been cleaned and cleaned lint and blower tube

Expert:  Bryan replied 1 year ago.
the only real way to tell for sure is to run a load with the vent off. it doesn't take much to make this not dry completely. the dampness is the moister from the dryer thats not being vented outside. trust me you will be happy if you don't need parts for this. its a simple test. can you wet some towels and try that. I'm not trying to get out of my job I just know this to be true. its happens all the time and people pay me to come out and fix the dryer after saying the vent has been cleaned and sure enough when they tried to clear the vent they didn't get it all. so please try that before we start tearing the dryer down.
Customer: replied 1 year ago.

ok

Expert:  Bryan replied 1 year ago.
okay great. just do it when you can and reply back. I'll watch for your reply, no rush
Customer: replied 1 year ago.

disconnected tube clothes dried thinking why flow was blocked found exhaust flapper outside house blocked by animal guard not allowing it to open possible suggestion in future check flapper working

Expert:  Bryan replied 1 year ago.
thats great ! I knew it was an airflow issue, Okay I'm not sure which air vent flapper you have so thats tough for me to say. the best thing to do is check it once a month and make sure its not getting hung up. there are different types of vent caps you can use also. theres one with a plastic type screen that real good they sell at lowes. IMPERIAL 4-in <a href=Dryer Vent Cap"/>these work very good . you may consider changing it. I'm glad you got to the bottom of this. thanks and best wishes, Bryan
Customer: replied 1 year ago.

just like the one shown my fault for not putting gaurd back properly thank you for making me think

Expert:  Bryan replied 1 year ago.
Your very welcome. thanks and please remember to rate me 3 or above so I get credit for helping you, have a great night! Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances