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Please click here to download the manual. Go to page 3-6 and start there. This is the diagnostic flow chart for the no spin condition. Go through it as best you can and if you have any problems locating the systems they refrence just let me know and I will get you going again. Please let me know if you have any other immediate concerns.If not please select a positive rating at this time. Doing so will not close your question, and after you rate my service you may ask any followup questions you like. All at no additional charge.Thank you for the opportunity to serve you. Best, Smitty**How to rate your expert**
Thanks Smitty. I think we have diagnosed the issue to the control board. We have found a refurbished one on Ebay for about $125. Do you think that is a good way to go? Or, do you know which diode burns out on these boards? Thanks
There is a repair kit that you can install yourself. It requires soldering skills, and a little bit of electronics knowlege (how to identify components). You can get one from http://neptunewasher.com
I have installed four of them personally and all of them are still working fine. You should replace all the wax motors too. Just to be on the safe side.
More than likely the refurbished board is one that this kit has been applied to. Whether it is a good buy I cant say. Once the kit is applied to these boards they are able to handle the surge sent by the failing wax motor so this problem is not an issue after that.
The board replacement worked. Thanks much for your help!!!
GREAT!! You are most welcome. Have a great weekend! =)