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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Kenmore front loader washing machine It will stop

Customer Question

I have a Kenmore front loader washing machine
It will stop and the control lights will start blinking
2 out of 3 times as it goes into the spin drain mode
I have already replaced the struts shocks
what else could it be
Mike
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

do you have the model number so we can better assist you ? look inside the door for the tag.

Customer: replied 1 year ago.

mod XXXXXXXXXXX /p>

Expert:  Bryan replied 1 year ago.

I'm sorry but you need to send the model number again it didn't come through, try putting a space between each number. the computer thinks its a phone number and wont let it through. thanks, Bryan

Customer: replied 1 year ago.
(NNN) NNN-NNNN2501
Expert:  Bryan replied 1 year ago.
this stops at the drain spin ? have you checked the drain pump trap ?
Customer: replied 1 year ago.

yes i have checked and cleaned it in the past


but showed no improvment

Expert:  Bryan replied 1 year ago.
okay is the door locked and the lock light lit at that time ? reach in and spin the drum by hand do you hear water sloshing under the drum ?
Customer: replied 1 year ago.

all the lights are blinking when it stops


some times it is full of h2o


and will flood the room


other times and usally not


but there is alway water under the drum


even when the cycle runs all the way through on


its own


the frusterating thing is you start a load come


back to put cloughts in the dry and it has stoped and not run its full cyle

Expert:  Bryan replied 1 year ago.
okay gotcha ! so this will overfill at times ? thats a water level control issue. and this will also stop the machine if it thinks theres water still in the drum when it comes time to spin. this is located under the top and it part number 23 on this diagram. here a link to order it, http://www.repairclinic.com/PartDetail/Pressure-Switch/W10163980/1399592?modelNumber=110.46462501?RCAID=1000065 this should fix your issue.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Expert:  Bryan replied 1 year ago.
can you pull the hose off the switch and blow through it ? is it clear ?
Customer: replied 1 year ago.

yes i blew through the hose and it was clear

Expert:  Bryan replied 1 year ago.
does the water come in when this is off also ? when its not supposed to ?
Expert:  Hannah-cssm replied 1 year ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at support@justanswer.com and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/appliance/7tydp-kenmore-front-loader-washing-machine-it-will-stop.html).

Thank you,
The JustAnswer Customer Support Team
Customer: replied 1 year ago.

I did not try to run the washer with the switch not hooked up to see if water cam in when it was not soppose to

Expert:  Bryan replied 1 year ago.
okay. well what I need you to do is just hook everything up and plug the washer is, let it sit for a while to see if any water comes in , Seeps in .I am concerned about the overfilling.
Customer: replied 1 year ago.

As far as I can tell no water is entering the machine


I do not know if it over fills


It only spills out the door some times if it has stopped


before the rinse drain cycle is fiished


and I was foolish enough to open the door


wish I only did once I do not know if this has happened to my wife

Expert:  Bryan replied 1 year ago.
okay , the only thing left that I can think of that would cause this issue is the CCU "central control unit"

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this is located under the top, theres not much else that could cause that issue. we don't like to jump right to that part however because its usually the pressure switch and the CCU is $102.00. heres a link to order that , http://www.searspartsdirect.com/partsdirect/part-number/W10273502/0026/110?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=W10273502

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