Hello, Thank you for using this service, I will be helping you with your problem today, in most cases its the rear drum beraring aasssenbly that needs to be replaced. Give me a minute to get that info.
I have not removed the drum to look at that part, but can. I have the schematics for this part of the dryer. Does the bearing actually help attach the drum to the back panel to support it?
This absolutely looks like the problem! Looks like the metal grinding sound was the bearing being basically sawed in half! Thanks for your help. I'll get the part and hope that works.