Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today
Good morning. Can you open the freezer and look on the back wall in tell me if there is any frost on it?
Yes, frost is present
Okay this is the most common problem on this refrigerator, these have an adaptive defrost board in them, they are electronic, They had two lead design these because of failure. Now these can be a little difficult to install so I am going to see if I can find the video that shows you how to do it. In the meantime to get this running correctly until you can order the part. Remove the back panel that has the frost on it and defrost it with a hair dryer, put the panel back In and this will run correctly for about three weeks plenty of time to receive the part, here is the link to order the part . http://www.repairclinic.com/PartDetail/Defrost-Control-Board/61005988/948430?modelNumber=MSD2756DEB?RCAID=1000065 I will be back shortly with the video. thanks , Bryan
Switch in. Video was perfect. Defrosted front of panel and plugged back in. Compressor and fan rrunning. Realized I needed to defrost accumulator coil completely. Used hair dryer. 100 percent ice free. Replugged in. Lights on but compressor and fan not running. Is there a hi temp sensor that may have heated up, hence I need to wait before compressor starts....