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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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ge front loader quit with door locked and no lights on control

This answer was rated:

ge front loader quit with door locked and no lights on control panel? how do you restart or open the door?

Hello, Thank you for using this service, I will be helping you with your problem today

Good morning, Would you by chance have a model number ?

Customer: replied 3 years ago.


okay great, So let me see if I've got this right, there are no lights lighting up at all on the control ? none at all ?
Customer: replied 3 years ago.

just the door locked lights up

Okay thats not good,

The washer control has a service test mode that can be utilized by the service technician in order to test

critical components and to access error codes. This test mode will help the service technician to quickly

identify failed or improper operation of washer components.

Lets see if this will go into test mode.

Press power button to clear any current cycles.


The display must be blank to proceed.

Disconnect the power for 30 seconds.

Reconnect power and within 30 seconds of

reconnecting power:

Press signal button.

Press delay start button.

Press signal button.

Press delay start button. (The door will lock,

then will display t01.)


A washer left in the test mode will exit the test

mode and unlock the door after a period of 2 hours.

Customer: replied 3 years ago.

tried that last night nothing happend

Thats bad news unfortunately, the main control board has failed. Main Control Board WH12X10468 Main Product Viewtheres no other part that can cause that. you need to order and replace the control. I am including a link to the most trusted place to buy parts and they give you a 100% money back guaranty even if the part was installed. heres the link. the control is $186.30. thanks and best wishes, Bryan
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