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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20768
Experience:  Highly accurate diagnostician with over 30 years experience!
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My he washer does not wash it fills up but does not spin or

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My he washer does not wash it fills up but does not spin or wash
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Can you manually move the tub? May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 3 years ago.
Model# XXXXX Serial# XXXXX
Thank you! Will it drain out if you put it on a spin cycle?



Customer: replied 3 years ago.
Yes
Okay, any humming or buzzing sounds at all when the machine should be washing?
Customer: replied 3 years ago.

no

Do you have a meter to test for power at the motor?
Customer: replied 3 years ago.
NO
Okay, well I suspect you may have a faulty timer but without testing for voltage, it is impossible to know for certain. The next best thing is to replace the timer but buy it from a company that will allow returns on installed parts. So, the timer is available below from such a company so there is no risk in trying a new timer.

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

 

 

 

Timer Assembly <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL

 

 

 

 

 

Thank you for allowing me to assist you! I am happy to answer any follow up questions you may have at no additional charge.

 

Thank you for a positive feedback rating!

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