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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21550
Experience:  Highly accurate diagnostician with over 30 years experience!
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My he washer does not wash it fills up but does not spin or

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My he washer does not wash it fills up but does not spin or wash
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Can you manually move the tub? May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 4 years ago.
Model# XXXXX Serial# XXXXX
Thank you! Will it drain out if you put it on a spin cycle?

Customer: replied 4 years ago.
Okay, any humming or buzzing sounds at all when the machine should be washing?
Customer: replied 4 years ago.


Do you have a meter to test for power at the motor?
Customer: replied 4 years ago.
Okay, well I suspect you may have a faulty timer but without testing for voltage, it is impossible to know for certain. The next best thing is to replace the timer but buy it from a company that will allow returns on installed parts. So, the timer is available below from such a company so there is no risk in trying a new timer.

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